Privacy Policy
Last updated: August 2, 2026
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and shipping address when you place an order or contact us. We also collect standard web analytics data (page views, browser type, referring URLs) to improve our site.
How We Use Your Information
We use your information to process orders, send order confirmations and shipping updates, respond to inquiries, and improve our products and website. We do not sell your personal information to third parties.
Shopify & Payment Processing
Our store checkout is powered by Shopify. Payment information is processed securely by Shopify Payments and is never stored on our servers. Please review Shopify's privacy policy at shopify.com/legal/privacy for details on how they handle your data.
Cookies
We use cookies to maintain your shopping cart session and to understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not function correctly.
Data Retention
We retain order and contact information for as long as necessary to fulfill our legal and business obligations. You may request deletion of your personal data by contacting us at [email protected].
Contact Us
For privacy-related questions, contact us at [email protected] or call 1-279-205-2595. Sierra Stoves is a brand of Taylor Metal Solutions, Inc., 9325 Viking Place, Roseville, CA 95747.